Published 21 September 2026 · SM Holdings
What an Owner Report Should Contain
A manager's statement is the only regular evidence an absent owner has that the property is being run properly. Here is what it must contain, and what its absence tells you.
The minimum fields
- Period covered and date issued
- Bookings or tenancy: dates, nights, number of guests or tenant name
- Gross income by booking or by month
- Platform commissions and payment fees, per booking
- Costs, itemised: cleaning, maintenance, materials, utilities, with invoice references
- Management fee and how it was calculated
- Net amount paid to the owner and the date of transfer
- Occupancy for the period and season to date
- Inspection notes with photos
- Open items needing the owner's decision
Why each one matters
Gross versus net shows whether the fee base is what you agreed. Per-booking commissions show what each channel really costs and whether direct bookings are growing. Itemised costs with invoices are what your accountant needs and what stops "miscellaneous" from becoming a habit. Occupancy against the season plan tells you whether pricing is right. Open items make sure decisions are yours, not the manager's by default.
Red flags
- A single total with no breakdown
- Costs without invoices, or invoices addressed to the manager's company rather than to the property
- Fee calculated on a base other than the agreed one
- Statements that arrive late or only when you ask
- Repairs above the threshold that were not approved
- No photos from inspections for months
A sensible schedule
Monthly during the season for holiday lets, with a season summary afterwards; annual for long-term lets, or monthly if you want it. Net income paid with the statement, not weeks later. Every document behind the statement available on request.
Want this handled for your property?
Tell us where it is and how you would like to rent it. We will send a written proposal.